User centered website design


By identifying your various users and identifying their needs we are able to create an engaging experience that can turn them into customers.

By gaining a thorough understanding of your brand and your customer we can create a visual experience that delivers your key messages effectively and provides your customers with an effortless experience resulting in more enquiries.

Our Work

Sieber Logistics Website

Sieber Transport AG

Multi-lingual site for Swiss logistics company. The site uses Word Press Multilingual (WPML) translated in German, French, Italian & English. As well as utilising course listing features, downloads area and extra map functionality.

Bespoke By Design Website

Bespoke By Design

The goal was to establish a website that would successfully display Bespoke by Design's collection of work. We created an extensive website with a dynamic gallery function so that users could fully immerse themselves in the fine work produced by the company.

Thomas & Co Website

Thomas & Co

Straight to the point. Communicate the company differences to target exactly who Thomas & Co work with. Amongst creating a unique icon set a multi-page form was created to increase engagement.

Phoenix Lettings

Phoenix Letting & Property Management

They are able to list their properties on Rightmove and Zoopla and manage all of their properties thanks to the technology we provided. In addition, the system tracks and sends SMS messages for properties, keeps track of balances—that is, what is owing to landlords and what has been paid—and generates letters. It has an automatic EPC generator on the homes and assists with scheduling tradesmen and viewings.

Simarco Logistics Website

Simarco International Ltd

With an eye towards increasing user experience, optimising for search engine exposure, and performance, our team undertook a thorough redesign of Simarco's website.

EWT Logistics Website

EWT (Dartford) Ltd

EWT's online presence was minimal, and they needed to update their other website as well. The business they first dealt with provided them with contradictory and unclear information. They required assistance from a firm that could simplify and lead them.

Robust built sites

There is a whole lot more going on underneath the surface of a website that our multi-skilled team ensures is in place so you get the most from your investment. Our website are built with SEO best practice in mind. The hosting is carbon offset with security measures in place. We have technology in place that speeds up the load time of a website. Google analytics is setup correctly on the site, submitted to search engines so you can measure the return on investment (ROI).

Explore design process

Step 1 - Explore

Sitting with your team we go through an explorative session to understand your brand, what you are looking to achieve and identify user journeys.

Design a website

Step 2 - Design

A spec document is created that forms a road map for the design of the site. Designs are produced inline with the brief and once your happy, approval is given to start the build template.

Build a website

Step 3 - Build

The site is built on a staging area (Test Area) so you can see progress of the site. Content is added and normally there will still be changes requested. Part of the build is putting in Google analytics and setting the site up with our SEO tools.

Launch the website

Step 4 - Launch

When you are ready to take the site live we'll be there to help with technical aspects of managing your domain name and emails in the switch over. Once live we keep an eye on things as it beds in and submit your site to search engines,

Unfortunately there's no real answer to this one. It very much depends on the project. But being as most Marketers want things yesterday we do ask about potential deadlines. Either way we'll work with you to concoct a plan so we all know what needs to be done and when.

Aside from being lovely people;) We don't just build websites, we also have ideas.

Cocoonfxmedia is also a multi-skilled team. We've got all the bases to support you and your website - and we don't just leave you at go-live. We prefer building long term partnerships, extending services into SEO and digital marketing or even email campaigns.

Your site will be built using SEO practices from the start. If it's a new site you will need to let Google work it's mysterious algorithms for a while before you can see how your site is doing. If you're switching from an existing website there are a few extra things we need to consider. We'll be up front with what to expect.

Generally speaking SEO is a long term strategy and a separate post go live project. But we have you covered - we can align goals with a comprehensive plan.

Home is where the heart is! We provide top notch hosting for your site that uses carbon neutral data centres and are ISO 27001 accredited.

Our setup is also fully optimised for site speed and regularly backed up for your peace of mind. There is a yearly fee for hosting that includes a FREE SSL certificate.

We certainly do. We use Woocommerce primarily but we have done bespoke builds for people when they needed something more specific.

Woocommerce can connect directly to your PayPal and/or Stripe account, and accepts a wide variety of payment methods.

If you're interested in working with us on your web design project you can give us a call on: 0121 8203659 or get in touch through our contact form.

Give us a call - a conversation doesn't cost anything: 0121 8203659