acceptable use policy sets out the terms between you and us under which you may
use your hosting services. This acceptable use policy applies to shared,
reseller, VPS, and dedicated server hosting.
Your use of your services
means that you accept, and agree to abide by, all the policies in this
acceptable use policy, which supplement our terms and conditions.
You may use your hosting
services only for lawful purposes. You may not use your services:
any way that breaches any applicable local, national or international law or
regulation, including copyright or other intellectual property law.
any way that is unlawful or fraudulent, or has any unlawful or fraudulent
purpose or effect.
the purpose of harming or attempting to harm minors in any way.
using your services in a way intended to harm our network, its reputation, or
the reputation of our company.
transmit, or procure the sending of, any unsolicited or unauthorised
advertising or promotional material or any other form of similar solicitation
knowingly transmit any data, send or upload any material that contains viruses,
Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any
other harmful programs or similar computer code designed to adversely affect
the operation of any computer software or hardware.
Unlimited disk space shared plans
Ruby and Tanzanite plans are
intended to be used to host websites under your direct ownership – they are not
unlimited reseller plans.
We reserve the right to
withdraw support or suspend the service where such plans are:
used to effectively resell our hosting services to multiple customers.
as bulk media sharing sites.
as backup storage facilities.
Suspension and termination
Suspension of your services
will occur automatically in the following cases:
is overdue. We accept no liability should our inability to take a payment cause
an account to become overdue. Please ensure you receive a payment confirmation
on the expected date.
or other suspect content has been discovered in your shared hosting account.
or fraud/phishing email has been sent from your hosting services.
Notwithstanding the above,
failure to comply with this acceptable use policy constitutes a material breach
result in our taking all or any of the following actions:
of a warning to you.
temporary or permanent withdrawal of your right to use our services.
temporary or permanent removal of any material from our services.
proceedings against you which may include, but not be limited to, recovery of all
costs on an indemnity basis (including, but not limited to, reasonable
administrative and legal costs) resulting from the breach.
of law enforcement authorities where we feel this is absolutely necessary.
We exclude liability for
actions taken in response to breaches of this acceptable use policy. The
responses described in this policy are not limited, and we may take any other
action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable
use policy at any time by amending this page. You are expected to check this
page from time to time to take notice of any changes we make, as they are
legally binding on you.