This
acceptable use policy sets out the terms between you and us under which you may
use your hosting services. This acceptable use policy applies to shared,
reseller, VPS, and dedicated server hosting.
Your use of your services
means that you accept, and agree to abide by, all the policies in this
acceptable use policy, which supplement our terms and conditions.
Prohibited uses
You may use your hosting
services only for lawful purposes. You may not use your services:
- In
any way that breaches any applicable local, national or international law or
regulation, including copyright or other intellectual property law.
- In
any way that is unlawful or fraudulent, or has any unlawful or fraudulent
purpose or effect.
- For
the purpose of harming or attempting to harm minors in any way.
- For
using your services in a way intended to harm our network, its reputation, or
the reputation of our company.
- To
transmit, or procure the sending of, any unsolicited or unauthorised
advertising or promotional material or any other form of similar solicitation
(spam).
- To
knowingly transmit any data, send or upload any material that contains viruses,
Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any
other harmful programs or similar computer code designed to adversely affect
the operation of any computer software or hardware.
Unlimited disk space shared plans
Ruby and Tanzanite plans are
intended to be used to host websites under your direct ownership - they are not
unlimited reseller plans.
We reserve the right to
withdraw support or suspend the service where such plans are:
- excessively
used to effectively resell our hosting services to multiple customers.
- used
as bulk media sharing sites.
- used
as backup storage facilities.
Suspension and termination
Suspension of your services
will occur automatically in the following cases:
- Payment
is overdue. We accept no liability should our inability to take a payment cause
an account to become overdue. Please ensure you receive a payment confirmation
on the expected date.
- Malware
or other suspect content has been discovered in your shared hosting account.
- Spam
or fraud/phishing email has been sent from your hosting services.
Notwithstanding the above,
failure to comply with this acceptable use policy constitutes a material breach
of the terms of use upon which you are permitted to use our services, and may
result in our taking all or any of the following actions:
- Issue
of a warning to you.
- Immediate,
temporary or permanent withdrawal of your right to use our services.
- Immediate,
temporary or permanent removal of any material from our services.
- Legal
proceedings against you which may include, but not be limited to, recovery of all
costs on an indemnity basis (including, but not limited to, reasonable
administrative and legal costs) resulting from the breach.
- Notification
of law enforcement authorities where we feel this is absolutely necessary.
We exclude liability for
actions taken in response to breaches of this acceptable use policy. The
responses described in this policy are not limited, and we may take any other
action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable
use policy at any time by amending this page. You are expected to check this
page from time to time to take notice of any changes we make, as they are
legally binding on you.
